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Virtual Agents must be at least 18 and authorized to work in the USA. 


If you happen to live in a restricted state, give us a call to discover

how you can set up a virtual call center business.

Flexible Schedules Online

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The Virtual Call Center Industry is Exploding 

Join our team of remote agents and start providing phone support to some of the nation's most prominent brands. 

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Spend More Time Doing Things You Love.


Control Over Your Schedule

Being in charge of your day is one of the biggest pros of working from home.

You can set and customize your work hours to meet the needs of your personal and family life. 

Do your best work late at night, you can schedule your work time then. But, with this new found freedom, come distracting temptations and the risk of procrastinating on work-related tasks. You'll want to make sure you have the right entrepreneurial character traits to handle this new responsibility.

More Time for Parenting and Personal Pursuits

If you feel like your job is taking up too much time, having a home business could be the solution. Having a flexible schedule means you can make time for your kids and family, or pursue other interests. If you want to homeschool while running your business, you can. However, achieving work/life balance does take some planning and time management. In some cases, you may still need to arrange for childcare.



No More Commuting or High Gas Bills

Americans spend an average of $386 per month on gas.

Cutting down on a daily commute would put some of that money back in your pocket. Along with money, you'll save time normally wasted commuting. 

Tax Benefits

A big perk of working for yourself is the tax advantages not given to employees. You can write off equipment, supplies and even a portion of your home or car if it is appropriate. Some of these expenses you currently have but don't get a deduction for, such as the Internet.

Further, whereas in a job, you pay taxes on your total earning, in a home business, you can deduct your expenses first, and pay taxes on net income. With that said, it's important to learn about home business deductions to ensure you're following proper tax laws. Ideally, you should consult a tax expert.


Control Over Your Work Attire

No more blazers and dress pants. No more ties or pantyhose. You can wear whatever you want in your home office. If you're most comfortable and inspired in your fluffy bathrobe, you can wear it every day if you want.

One note of caution though, work attire has been shown to correlate with productivity levels. So, just because you can wear your jammies, doesn’t always mean you should. You may find a business casual environment in your home office helps you get more done during the day.

No Boss

There's no having to ask for time off or calling in sick just make sure you're meeting the clients minimum 15 hours. All agents can take up to 3 weeks off at a time.


Greater Levels of Satisfaction

There is a direct link between personal satisfaction and happiness. When you are doing what you love and/or achieving success at it, you are destined to be happier. This happiness and satisfaction will permeate all areas of your life. You will be more pleasant to be around, you will exhibit greater patience, and those who are happier, live longer.


  • How do I sign up for IBO Training?
    First, select a date for the class you would like to attend and enter your information to sign up. Once you've registered, continue to the payment link to complete the payment of $299. Payment is due at least 24 hours before class starts.
  • Can I manage my business with a full-time job?
    Of course, you can. You can manage your business from anywhere at any time. That's one of the benefits of having a home-based business. However, like any other business, it takes time and dedication, and consistency before your business can thrive. IBO Training includes live training, plus the online version gives you the flexibility to learn how to manage your business at your own pace.
  • How do I attend the online classroom?
    Use the calendar below to select a date and class time. You'll receive a link with instructions on how to join our online class from a laptop or desktop up to 15 minutes before class starts. You can cancel your seat and request a refund up to 48 hours before the class start.
  • Who is Arise?
    Arise is a Technology Platform that forms a partnership with Virtual Call Centers. Arise provides the agent training, drug testing, quality assurance, and background checks for your agents.
  • Who are the Clients?
    There are various clients partnered with Arise who need Virtual Call Center support. The industries include: Cable Companies Roadside Assistance Companies Medical Facilities Travel Agencies Cruise Lines Theme Parks Energy/ Power Companies Pharmacies
  • What is a CSP?
    Customer Support Professionals - Remote Agents
  • What if I don't see a class that fits my schedule?
    If you do not see a class time that fits your schedule, send an email to request a private session to Please include at least two available dates and times that you'll be open, and someone will follow up with you to confirm.
  • Can I earn extra revenue by providing customer support while growing my business?
    Yes. All IBO's have the option to book cruises, provide sales or technical support for any client to earn extra revenue while growing their business. You can also earn extra income by signing up as an affiliate for IBO Training.
  • What if I am already an IBO with Arise, but I need help growing my business?"
    ​As an Award-Winning Call Center, we'll provide your business with our unique tips and action plans, which helped us thrive using the Arise Network. We offer free mass marketing strategies and tips when qualifying new agents. We provide an online support group, free IBO Training videos, and content. You'll even learn to understand client invoices and how each agent gets paid, bonuses, incentives, metrics, and the Arise incentive star program. A thriving call center not only hires agents but obtains the knowledge required to manage and maintain long-term relationships with agents and clients.
  • ​What if I am a CSP registered with an existing call center, but I want to start my own IBO?"
    ​​Becoming your own IBO will not affect an active SOW, but you will loose any selected intervals/hours in Starmatic. Your SOW will transfer to your business. You can also start hiring immediately after registering your business. You do not need permission to leave your current IBO. However, as a courtesy, I advise you to contact your current IBO before registering your business to make them aware of your plans.
  • What if I don't need everything your class offers?
    We understand some business owners may require more training than others. We will focus on each IBO's needs, plus our IBO Training downloadable version offers lectures that maybe only relevant to your business's progress.
  • What if I am Iinterested, but I am not ready to manage a business just yet"
    If you are not ready to start your own business, but you are interested in working from home as a customer support agent under MJ Staffing Solutions LLC, please complete an application, and one of our staff members will contact you.
  • Are you ready to set up a thriving home-based business using the Arise Platform?
    Arise has pioneered a unique business model involving a network of tens of thousands of at-home independent businesses capable of providing customer service, sales, and technical support on projects for Arise's clients, including many of the top Fortune 500 companies. As an independent business owner partnering with Arise, your company will provide inbound customer service, technical and sales support to their roster of clients from the comfort of your own home. ​

Earn $25 when your referral signs up for IBO Training

Complete the form below to sign up as an affiliate. When you send us a referral we will send your $25! It's just that simple. Make sure your referral enters your name on the referral line during registration.

Who is Arise Virtual Solutions?

Arise Virtual Solutions has created a disruptive technology platform that connects the world’s biggest brands with a previously untapped network of Virtual Call Center owners and their agents. This entrepreneurial network of work-from-home Service Partners creates exceptional customer experiences that increase sales, improve loyalty, and speed customer growth. The Arise Platform enables Brands to transform the relationship between their company and their customers through state-of-the-art security, access to Brand advocates, and on-demand flexible capacity to handle sudden or seasonal volume changes.

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