Customer Service Agents
Our team of customer service agents is remotely located across the United States. Our remote agents provide phone, email, and chat services to various clients using the Arise Technology platform and many who have been recognized as Fortune 500 companies.
Launch a Virtual Call Center
Register for IBO Training to learn how to start, manage and grow a successful virtual home-based call-center business using the Arise Platform
Featured on the Mel Robbins Show
Why Choose Us?
M.J. Staffing Solutions LLC Receives 2019 Miami Award
Miami Award Program Honors the Achievement
MIAMI September 29, 2019 -- M.J. Staffing Solutions LLC has been selected for the 2019 Miami Award in the Call Center category by the Miami Award Program.
Each year, the Miami Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Miami area a great place to live, work and play. Various sources of information were gathered and analyzed to choose the winners in each category. The 2019 Miami Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Miami Award Program and data provided by third parties.
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Why Join a Virtual Call Center? More than 6,400 stores are shutting down and many are going virtual— here's the full list.
As Americans do more and more of their shopping online, thousands of brick-and-mortar stores are vanishing from malls, shopping centers, and free-standing locations. Retail closures hit a record high in 2017, with nearly 7,000 stores disappearing. The trend is expected to continue in 2018. Some chains are phasing out stores over a period of years.
Other Industries we Provide Customer Support Services in:
Cable / Internet
Spend More Time Doing Things You Love.
Control Over Your Schedule
Being in charge of your day is one of the biggest pros of working from home.
You can set and customize your work hours to meet the needs of your personal and family life.
Do your best work late at night, you can schedule your work time then. But, with this new found freedom, come distracting temptations and the risk of procrastinating on work-related tasks. You'll want to make sure you have the right entrepreneurial character traits to handle this new responsibility.
More Time for Parenting and Personal Pursuits
If you feel like your job is taking up too much time, having a home business could be the solution. Having a flexible schedule means you can make time for your kids and family, or pursue other interests. If you want to homeschool while running your business, you can. However, achieving work/life balance does take some planning and time management. In some cases, you may still need to arrange for childcare.
No More Commuting or High Gas Bills
Americans spend an average of $386 per month on gas.
Cutting down on a daily commute would put some of that money back in your pocket. Along with money, you'll save time normally wasted commuting.
A big perk of working for yourself is the tax advantages not given to employees. You can write off equipment, supplies and even a portion of your home or car if it is appropriate. Some of these expenses you currently have but don't get a deduction for, such as the Internet.
Further, whereas in a job, you pay taxes on your total earning, in a home business, you can deduct your expenses first, and pay taxes on net income. With that said, it's important to learn about home business deductions to ensure you're following proper tax laws. Ideally, you should consult a tax expert.
Control Over Your Work Attire
No more blazers and dress pants. No more ties or pantyhose. You can wear whatever you want in your home office. If you're most comfortable and inspired in your fluffy bathrobe, you can wear it every day if you want.
One note of caution though, work attire has been shown to correlate with productivity levels. So, just because you can wear your jammies, doesn’t always mean you should. You may find a business casual environment in your home office helps you get more done during the day.
There's no having to ask for time off or calling in sick just make sure you're meeting the clients minimum 15 hours. All agents can take up to 3 weeks off at a time.
Greater Levels of Satisfaction
There is a direct link between personal satisfaction and happiness. When you are doing what you love and/or achieving success at it, you are destined to be happier. This happiness and satisfaction will permeate all areas of your life. You will be more pleasant to be around, you will exhibit greater patience, and those who are happier, live longer.
Angela Seldon CEO of Arise Virtual Solutions and Former President Obama Speaks About the Growing Virtual Call Center Industry.
A Virtual Call Center
A virtual call center – made possible thanks to Arise Virtual Solutions and Internet technology – provides its customers with all of the amenities and major tools of a brick-and-mortar call center as well as all the advantages of allowing call center agents to work from a variety of dispersed locations. When evaluating call center offerings today, there’s almost always a more flexible, hosted option that is most times preferred over traditional counterparts – and with good reason. A virtual call center enables agents to be located anywhere, whether in a number of small, off-site locations or from within their own homes. While consumer interaction within the call center continues to meet high expectations, your call center operations will experience a truly amazing transformation.
Partnering With Arise
Clients using the Arise Platform are often the leaders in their industries; many are Fortune 500 companies with names you’ll recognize. As such, they have exciting opportunities, as well as high standards for servicing and performance. The sooner you complete the registration process, the sooner you’ll be able to gain access to these opportunities— and the quicker you will be able to earn money and you can enjoy all of the advantages that come with working from home.