Reduce the Spread of COVID-19

WORK AT HOME

AS A 

VIRTUAL AGENT

Virtual Call Center agents must be at least 18 years old and authorized to work in the USA. We do NOT hire call-center agents who live in NY, MD, CA, WI, OR, MA, and CT.

work at home and provide phone, email & chat support to fortune 500 clients

Job Seekers

Customer Service Agents

Our team of customer service agents is remotely located across the United States. Our remote agents provide phone, email, and chat services to various clients using the Arise Technology platform and many who have been recognized as Fortune 500 companies. 

Apply as a Customer Support Agent


 

Business Owners

Launch a Virtual Call Center 

Register for IBO Training to learn how to start, manage and grow a successful virtual home-based call-center business using the Arise Platform

Learn More

Featured on the Mel Robbins Show

Why Choose Us?

M.J. Staffing Solutions LLC Receives 2019 Miami Award 

Miami Award Program Honors the Achievement

MIAMI September 29, 2019 -- M.J. Staffing Solutions LLC has been selected for the 2019 Miami Award in the Call Center category by the Miami Award Program.

Each year, the Miami Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Miami area a great place to live, work and play. Various sources of information were gathered and analyzed to choose the winners in each category. The 2019 Miami Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Miami Award Program and data provided by third parties.

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What is a Virtual Call Center?

A virtual call center involves representatives who answer and monitor calls from their home office instead of being in the same geographical location as each other, or as the business. 

What Type of Services Can I Provide From Home?

Our contracted home agents provide support via phone, chat, and email from their home office. There are also technical support opportunities available for those who are tech-savvy.  

We offer advancement opportunities and provide our agents with continuous mentorship and support as you progress in your home office career. For those who are looking to start their own work from home Virtual Call Center, please visit our IBO OnlineTraining Class.

What is Fortune 500 Company?

The Fortune 500 is an annual list compiled and published by Fortune magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along with privately held companies for which revenues are publicly available.

Do I Meet the Requirements?

Agents must be at least 18 years old and authorized to work in the United States. Agents must not live in the following states; NY, MD, MA, WI, OR, CA and CT.

How Can I Register With Your Virtual Call Center?

Start now:

 

  1. Go to ariseworkfromhome.com, click on Register Now and create a profile. (When asked ‘Did you learn about the Arise Platform from a call center or one of their agents, enter ‘Yes. Enter referring agent ID (CSPID) 1279939

  2. When asked "how did you hear about the Arise Platform?" (Select other and enter MJ Staffing Solutions)

  3. Complete your profile

  4. Sign the NDA

  5. Select Contractor Type “Agent Working for a Call Center”

  6. Enter Company ID 78732

  7. Click on the “magnifying glass” icon. MJ Staffing Solutions, LLC will populate in the Name of  Corporation field. 

  8. Click next

  9. Send an email to info@mjstaff.org (reply: My registration is complete)

  10. Wait for instructions from one of our staff members

 

Important*** (Please carefully read before creating a profile)

When creating a profile with Arise, if you see an error message that says, "This social security number already exists," this means you already have an active profile. Do NOT create a second account. Please log in to the Arise Portal at portal.arise.com. If you cannot log in because you don't remember your credentials, send an email to the admissions department at registration@registration.arise.com to have your account reset. Be sure to include your name, phone number, and address you have on file. Once you have access to your account, call us at (305) 709-4222 for assistance.

How do I Join Your Call Center if I'm Already Registered With Arise?

Please login to the Arise Portal at portal.arise.com If you cannot log in, send an email to the admissions department at registration@registration.arise.com to have your account reset. Be sure to include your name, phone number, and address you have on file.

Once you have access to your account send an

email and tell us which scenario below applies to you:

1. I am currently registered with a Call Center on the Arise Platform (The IBO's name will appear at the top of the dashboard) The agent must submit a release request to their existing IBO. You can find the IBO's information by clicking profile>infomation. Follow step three once you are back on the registration page.

2. When I login my name appears at the top of my dashboard (You selected Sole Proprietor) Follow the instructions below. Then follow step three.

3. When I log in it says join call-center. Click Start Now (Enter company ID 78732) to submit a request.

Sole Proprietor Chat Support

Click the chat bubble on the bottom right of your dashboard for assistance with enrollment. This department is open from 8 am- 6 pm EST.

To access a live agent you will need to type in the phrase “I need help finalizing my registration” You will be offered the option to transfer to a live registration or enrollment specialist select “yes” to either one. Inform them that you are a Sole Proprietor and you would like to join a call center on the platform. Follow their instructions and follow step three once you are back on the registration page to I can assist you further.

What if I am Already Registered With Your Call Center?

If you've already registered with our call center, click here to enroll in a client opportunity. Visit the CSP Portal For Client Wages.

How do I Switch to Your IBO?

We would love to have you join our IBO but first, you must contact your current IBO and request to be released from their company. Once you've been released enter call center IB ID 78732. To access your IBO's information log in to your Arise portal dashboard then select profile > Infomation in the upper right corner. 

Who is Arise?

The Arise Technology Network provides an unparalleled opportunity for virtual call centers to register on its Platform. Operating on the Arise Technology platform allows call center agents to provide customer support services from home. Working from home and becoming a part of the Arise network is an excellent option for those who are looking for flexibility, who want to earn a living working from home, and those who want to spend more time with friends and family. Register with our call center and take control of your schedule while earning a living from home.

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Pros

  • You create your own schedule each week.

  • You select the company you want to work for.

  • There is no co-worker interaction which reduces your chances of contracting COVID-19

  • You can select the department you want to work in. Sales, technical support, or customer service.

  • You won't have gas expenses.

  • There is no job interview you will get qualified online.

  • You can provide service to two clients at once.

  • There is an opportunity for advancement.

  • We provide training to agents who would like to start a call center business from home

Cons

  • You're responsible for your taxes.

  • You are responsible for your workstation equipment.

  • We do not offer healthcare to 1099 contractors.

  • Agents pay a fee to get certified for the desired client. The average cost is $9.99-$49. (Military personnel gets 50% off client certification courses)

  • You must have strong computer knowledge.

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Why Join a Virtual Call Center? More than 6,400 stores are shutting down and many are going virtual— here's the full list.

As Americans do more and more of their shopping online, thousands of brick-and-mortar stores are vanishing from malls, shopping centers, and free-standing locations. Retail closures hit a record high in 2017, with nearly 7,000 stores disappearing. The trend is expected to continue in 2018. Some chains are phasing out stores over a period of years.

Other Industries we Provide Customer Support Services in:

 

  • Healthcare

  • Travel

  • Tele-Communications

  • Insurance

  • Pharmacies

  • Auto

  • Office Supplies

  • Cruise Lines

  • Cable / Internet

  • Theme Parks

  • Taxes

  • Retail

Do You Need a Computer?  Click Here to Shop for Your Home Office 

Spend More Time Doing Things You Love.

 

Control Over Your Schedule

Being in charge of your day is one of the biggest pros of working from home.

You can set and customize your work hours to meet the needs of your personal and family life. 

Do your best work late at night, you can schedule your work time then. But, with this new found freedom, come distracting temptations and the risk of procrastinating on work-related tasks. You'll want to make sure you have the right entrepreneurial character traits to handle this new responsibility.

More Time for Parenting and Personal Pursuits

If you feel like your job is taking up too much time, having a home business could be the solution. Having a flexible schedule means you can make time for your kids and family, or pursue other interests. If you want to homeschool while running your business, you can. However, achieving work/life balance does take some planning and time management. In some cases, you may still need to arrange for childcare.

 

 

No More Commuting or High Gas Bills

Americans spend an average of $386 per month on gas.

Cutting down on a daily commute would put some of that money back in your pocket. Along with money, you'll save time normally wasted commuting. 

Tax Benefits

A big perk of working for yourself is the tax advantages not given to employees. You can write off equipment, supplies and even a portion of your home or car if it is appropriate. Some of these expenses you currently have but don't get a deduction for, such as the Internet.

Further, whereas in a job, you pay taxes on your total earning, in a home business, you can deduct your expenses first, and pay taxes on net income. With that said, it's important to learn about home business deductions to ensure you're following proper tax laws. Ideally, you should consult a tax expert.

 

Control Over Your Work Attire

No more blazers and dress pants. No more ties or pantyhose. You can wear whatever you want in your home office. If you're most comfortable and inspired in your fluffy bathrobe, you can wear it every day if you want.

One note of caution though, work attire has been shown to correlate with productivity levels. So, just because you can wear your jammies, doesn’t always mean you should. You may find a business casual environment in your home office helps you get more done during the day.

No Boss

There's no having to ask for time off or calling in sick just make sure you're meeting the clients minimum 15 hours. All agents can take up to 3 weeks off at a time.

 

Greater Levels of Satisfaction

There is a direct link between personal satisfaction and happiness. When you are doing what you love and/or achieving success at it, you are destined to be happier. This happiness and satisfaction will permeate all areas of your life. You will be more pleasant to be around, you will exhibit greater patience, and those who are happier, live longer.

 

Angela Seldon CEO of Arise Virtual Solutions and Former President Obama Speaks About the Growing Virtual Call Center Industry.

A Virtual Call Center

A virtual call center – made possible thanks to Arise Virtual Solutions and Internet technology – provides its customers with all of the amenities and major tools of a brick-and-mortar call center as well as all the advantages of allowing call center agents to work from a variety of dispersed locations. When evaluating call center offerings today, there’s almost always a more flexible, hosted option that is most times preferred over traditional counterparts – and with good reason. A virtual call center enables agents to be located anywhere, whether in a number of small, off-site locations or from within their own homes. While consumer interaction within the call center continues to meet high expectations, your call center operations will experience a truly amazing transformation.

Partnering With Arise

Clients using the Arise Platform are often the leaders in their industries; many are Fortune 500 companies with names you’ll recognize. As such, they have exciting opportunities, as well as high standards for servicing and performance. The sooner you complete the registration process, the sooner you’ll be able to gain access to these opportunities— and the quicker you will be able to earn money and you can enjoy all of the advantages that come with working from home.

We're seeking highly motivated professionals to provide Customer Support services for our Virtual Call Center. Click APPLY and one of our team members will contact you.