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The Virtual Call Center Industry Is Exploding!

Learn everything you need to know about starting a Virtual Call Center business using the Arise Platform.

Are you looking for an online business opportunity to help you earn passive income? 

This training program offers the basic steps of starting a Virtual Call Center business from your home office. 


Industries We Serve

Roadside Assistance




Home Security

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Industries We Serve


Tax Support

Cruise Lines

Theme Parks

Home Warranty

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Are you ready for a Home-based virtual call center business?

Are you new to Arise?

Learn how to start a home-based call center using the Arise Technology Platform.

Active IBO's

Maximize your income and learn how to build revenue-generating departments

Active CSP's

Become an IBO and earn more money hiring agents

Featured on the"Mel Robbins" Show

Secure Your Financial Future With A 
Virtual Call Center Business!

Pay $299 For a Limited Time Only

We offer call center websites and other services to help you start hiring faster. Visit IBO Business Services to learn more.

Business Registration Options:
  • Bring your existing LLC and EIN to the first session and register your business on the Arise Platform during class.
  • Allow the instructor to assist you with your LLC application and EIN during the first class. 

Complete Call Center Setup Packages Are Available

Ask about our short-term payment plans

Starting a business has never been so easy!

If you need assistance, call us at 305.709.4222 Monday-Saturday 10 AM - 9 PM EST

Class Details and Registration

The IBO Training Master Class
IBO Training offers individuals the operational setup and core processes of operating a home-based call center business using the Arise Platform
Six Hours of Virtual Training Plus 12 Months of Coaching
Free Access to Our IBO Club
24/7 Support Group
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What is an IBO?

Independent business owner. An IBO registers their call center on the Arise Technology Platform and hires remote agents to provide customer support to various clients.

What is a Virtual Call Center?

A virtual call center involves representatives who answer and monitor calls from their home office instead of being in the same geographical location as each other, or as the business. This type of business can be started quickly and relatively inexpensively, and it has the potential to produce significant levels of income. When you partner with Arise Virtual Solutions, you'll have access to top Fortune 500 companies searching for support services. 

What are the Benefits?

When considering a virtual call center business using the Arise Network, here are some of the benefits worth considering:

  • Startup costs are low, and there is the potential for high profits.

  • Your call center will be operated as a home-based business.

  • There is a growing demand as businesses are reverting to virtual call centers to help their callers.

  • You can purchase everything you need through our services. Ready to go website, contracts and CSP portals.

  • You can expand by adding more departments to your company.

What are the Requirements to Become an IBO?

All business owners must be at least 18 years of age, a citizen of the United States and must NOT reside in any of the following states. California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. 

How Does my Call-Center Get Paid?

When operating a virtual call-center, there are several ways to generate revenue for your business. Company service fees, Invoice fees, fines, & affiliate marketing are just a few ways for your company to earn revenue. This information will be outlined in the first session.

Do I need a registered Business and EIN Prior to IBO Training Registration?

No. You can register for IBO training at any time. On the registration form when asked for your business name, enter "NOT REGISTERED". Once you complete your payment, one of our associates will follow up to start the process.

When I Hire Agents, Where are They Located?

IBO's can hire agents to work from their home office anywhere in the United States except California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. All agents must meet Arise's equipment standards. Computer, phone, and headsets. 

What is the First Thing I Need to do?

  1. Choose a name for your business

  2. Please note that the company name must match on both the Articles of Incorporation and the IRS document. Make sure you are including the suffix of either – Corp., Inc., LLC, or PC and remember that DBA, Non-Profit, Sole-Proprietorship are NOT accepted to Arise platform.

  3. Go to your official Secretary of State website to register your business.


How do I Request a Free EIN From the IRS?

Click here to apply for your free EIN from the IRS after you've registered your business with the Secretary of State

Can I Have a Business Partner?

​Sure, you can have a business partner. Having a partner allows you to grow your call-center faster and split the financial responsibility; it's especially helpful if you work a full-time job. 

How do I Register My Business On The Arise Platform?

After you've received your business registration paperwork and EIN, it's time to register your business on the Arise Platform. Click here to create a profile.


When you get to the “Additional Information” Section, you will be asked    

1.       Were you referred to Arise by an independent business owner select “YES”?   

2.       Enter referring Client Support Professional (CSP) ID 1279939   

3.       Referring ACP Loresha Lance   

4.       How did you hear about Arise? Select OTHER from the drop-down you must specify M.J. Staffing Solutions, LLC.

5.       Submit call center information.

If you already have a profile, enter your call center info at

Arise Doesn't Recognize my EIN Number.

If your company recently obtained a FEIN/TIN/EIN, it is our experience that it can take up to 14 business days for the IRS to update the database utilized for corporate validation purposes. Arise may not immediately recognize you EIN, and this can delay your registration. 

My Business is Registered on the Arise Platform, Now What?

It's time to hire your first agent. Invest in your business and sign up for IBO Training. Use the calendar below to select a date. I look forward to seeing you in class.

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Need Help?

Call us at (305) 709-4222 Monday-Sunday 9 am-9 pm EST
  • How do I sign up for IBO Training?
    First, select a date for the class you would like to attend and enter your information to sign up. Once you've registered, continue to the payment link to complete the payment of $299. Payment is due at least 24 hours before class starts.
  • Can I manage my business with a full-time job?
    Of course, you can. You can manage your business from anywhere at any time. That's one of the benefits of having a home-based business. However, like any other business, it takes time and dedication, and consistency before your business can thrive. IBO Training includes live training, plus the online version gives you the flexibility to learn how to manage your business at your own pace.
  • How do I attend the online classroom?
    Use the calendar below to select a date and class time. You'll receive a link with instructions on how to join our online class from a laptop or desktop up to 15 minutes before class starts. You can cancel your seat and request a refund up to 48 hours before the class start.
  • Who is Arise?
    Arise is a Technology Platform that forms a partnership with Virtual Call Centers. Arise provides the agent training, drug testing, quality assurance, and background checks for your agents.
  • Who are the Clients?
    There are various clients partnered with Arise who need Virtual Call Center support. The industries include: Cable Companies Roadside Assistance Companies Medical Facilities Travel Agencies Cruise Lines Theme Parks Energy/ Power Companies Pharmacies
  • What is a CSP?
    Customer Support Professionals - Remote Agents
  • What if I don't see a class that fits my schedule?
    If you do not see a class time that fits your schedule, send an email to request a private session to Please include at least two available dates and times that you'll be open, and someone will follow up with you to confirm.
  • Can I earn extra revenue by providing customer support while growing my business?
    Yes. All IBO's have the option to book cruises, provide sales or technical support for any client to earn extra revenue while growing their business. You can also earn extra income by signing up as an affiliate for IBO Training.
  • What if I am already an IBO with Arise, but I need help growing my business?"
    ​As an Award-Winning Call Center, we'll provide your business with our unique tips and action plans, which helped us thrive using the Arise Network. We offer free mass marketing strategies and tips when qualifying new agents. We provide an online support group, free IBO Training videos, and content. You'll even learn to understand client invoices and how each agent gets paid, bonuses, incentives, metrics, and the Arise incentive star program. A thriving call center not only hires agents but obtains the knowledge required to manage and maintain long-term relationships with agents and clients.
  • ​What if I am a CSP registered with an existing call center, but I want to start my own IBO?"
    ​​Becoming your own IBO will not affect an active SOW, but you will loose any selected intervals/hours in Starmatic. Your SOW will transfer to your business. You can also start hiring immediately after registering your business. You do not need permission to leave your current IBO. However, as a courtesy, I advise you to contact your current IBO before registering your business to make them aware of your plans.
  • What if I don't need everything your class offers?
    We understand some business owners may require more training than others. We will focus on each IBO's needs, plus our IBO Training downloadable version offers lectures that maybe only relevant to your business's progress.
  • What if I am Iinterested, but I am not ready to manage a business just yet"
    If you are not ready to start your own business, but you are interested in working from home as a customer support agent under MJ Staffing Solutions LLC, please complete an application, and one of our staff members will contact you.
  • Are you ready to set up a thriving home-based business using the Arise Platform?
    Arise has pioneered a unique business model involving a network of tens of thousands of at-home independent businesses capable of providing customer service, sales, and technical support on projects for Arise's clients, including many of the top Fortune 500 companies. As an independent business owner partnering with Arise, your company will provide inbound customer service, technical and sales support to their roster of clients from the comfort of your own home. ​

What to Expect

What to expect

Downloadable Training Classroom

IBO Training includes our NEW downloadable classroom version in addition to our Live Virtual Classroom. You'll receive unlimited access live videos and content with regular updates from Arise

Get Ready to Start Hiring

  • Live Instructor

  • Marketing and Advertising Strategies

  • How does my company earn revenue?

  • Setting up hours of operation and contact information

  • How to build your staff

  • Qualifying new agents

  • How to perform a job interview

  • Agent steps to join your company

  • Email response template set-up

  • What forms to collect from new agents

  • Company rules and regulations set-up

  • Talk Contracts

  • General knowledge of independent contractors

  • Website type options.

Operating Your Call-Center Business

  • Managing your agents

  • Building resource departments

  • Getting agents through certification.

  • Signing your first SOW

  • Invoice and calculations

  • How to get to Premier Partner status

  • Business development and growth

  • Building Learning Centers to increase performance levels​

Unlimited IBO Club Membership

Following the IBO training class, all call-center owners will be invited to join our IBO Club membership by downloading our mobile app. Our IBO membership includes 24/7 unlimited support. You'll also get assistance creating pay plans and learn how to manage your team. Ask questions, get answers, opinions, and share stories with other call center owners using the Arise Network. Our membership support group will give you the confidence you'll need while growing and developing your new home-based call center.  


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Get Everything You Need to Run Your Business:

  • Websites

  • Company Contracts

  • CSP Portals

  • Logos


Why Register For IBO Training?

Join our mailing list

Get more info about starting a call center from home.

Enroll Now

2-Step Enrollment Process

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  1. Use the arrows to select a date on the calendar
  2. Make a payment

All Classes are Eastern Standard Time

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Complete the form below to sign up as an affiliate. When you send us a referral we will send your $25! It's just that simple. Make sure your referral enters your name on the referral line during registration.

Although the information contained in this guide is presented in good faith and believed to be correct, it is general in nature. It is not offered as legal or tax advice on any specific issue or matter and should not be taken as such. Furthermore, the information contained herein may not be applicable to or suitable for your specific circumstances or needs and may require consideration of other matters. Laws and regulations, including tax laws, change frequently and the application of such laws and regulations can vary widely based upon the specific facts and circumstances involved. You are encouraged to consult with your own professional legal and tax advisors concerning your specific circumstances. MJ Staffing Solutions, LLC assumes no obligation to inform any person of any changes in any applicable law or regulation or other factors that could affect the information contained herein. MJ Staffing Solutions, LLC disclaims all liability to any person in respect of anything done or omitted to be done wholly or in part in reliance on the information contained herein.

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