Class Details and Registration

What is an IBO?

Independent business owner. An IBO registers their call center on the Arise Technology Platform and hires remote agents to provide customer support to various clients.

What is a Virtual Call Center?

A virtual call center involves representatives who answer and monitor calls from their home office instead of being in the same geographical location as each other, or as the business. This type of business can be started quickly and relatively inexpensively, and it has the potential to produce significant levels of income. When you partner with Arise Virtual Solutions, you'll have access to top Fortune 500 companies searching for support services. 

What are the Benefits?

When considering a virtual call center business using the Arise Network, here are some of the benefits worth considering:

• Startup costs are low, and there is the potential for high profits.

• Your call center will be operated as a home-based business.

• There is a growing demand as businesses are reverting to virtual call centers to help their callers.

• You can purchase everything you need through our services. Ready to go website, contracts and CSP portals.

• You can expand by adding more departments to your company.

What are the Requirements to Become an IBO?

All business owners must be at least 18 years of age, a citizen of the United States and must NOT reside in any of the following states. California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. 

How Does my Call-Center Get Paid?

When operating a virtual call-center, there are several ways to generate revenue for your business. Company service fees, Invoice fees, fines, & affiliate marketing are just a few ways for your company to earn revenue. This information will be outlined in the first session.

Do I need a registered Business and EIN Prior to IBO Training Registration?

No. You can register for IBO training at any time. On the registration form when asked for your business name, enter "NOT REGISTERED". Once you complete your payment, one of our associates will follow up to start the process.

When I Hire Agents, Where are They Located?

IBO's can hire agents to work from their home office anywhere in the United States except California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. All agents must meet Arise's equipment standards. Computer, phone, and headsets. 

What is the First Thing I Need to do?

1. Choose a name for your business

2. Please note that the company name must match on both the Articles of Incorporation and the IRS document. Make sure you are including the suffix of either – Corp., Inc., LLC, or PC and remember that DBA, Non-Profit, Sole-Proprietorship are NOT accepted to Arise platform.

3. Go to your official Secretary of State website to register your business.

How do I Request a Free EIN From the IRS?

Click here to apply for your free EIN from the IRS after you've registered your business with the Secretary of State

Can I Have a Business Partner?

​Sure, you can have a business partner. Having a partner allows you to grow your call-center faster and split the financial responsibility; it's especially helpful if you work a full-time job. 

How do I Register My Business On The Arise Platform?

After you've received your business registration paperwork and EIN, it's time to register your business on the Arise Platform. Click here to create a profile.

When you get to the “Additional Information” Section, you will be asked    

1.       Were you referred to Arise by an independent business owner select “YES”?   

2.       Enter referring Client Support Professional (CSP) ID 1279939   

3.       Referring ACP Loresha Lance   

4.       How did you hear about Arise? Select OTHER from the drop-down you must specify M.J. Staffing Solutions, LLC.

5.       Submit call center information.

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If you already have a profile, enter your call center info at portal.arise.com

Arise Doesn't Recognize my EIN Number.

If your company recently obtained a FEIN/TIN/EIN, it is our experience that it can take up to 14 business days for the IRS to update the database utilized for corporate validation purposes. Arise may not immediately recognize you EIN, and this can delay your registration. 

My Business is Registered on the Arise Platform, Now What?

It's time to hire your first agent. Invest in your business and sign up for IBO Training. Use the calendar below to select a date. I look forward to seeing you in class.