Focus on marketing, development, and growth while your CSP Portal website provides your active agents with answers to their most frequently asked questions.
The CSP Portal comes complete with your company's pay rates, frequently asked questions, a video library, a call center glossary, etc. The pay rates can be revised at any time.
The CSP portal can be installed on your existing website with an Agent Login button or accessed via email.
Voice Assessment Instructions
Your customized client wages and pay plans
Support help step by step instructions
Arise support links and phone numbers
Understanding your metrics
How to enroll
How to access pre-work
How to use the Swap and Release Feature.
Ability to easily add more features at any time